Terms & Privacy
terms of use
- Terms and Services
Welcome to Stitch Gallery Texas! These Terms and Services (“Terms”) govern your use of our website and services. By accessing or using Stitch Gallery Texas (“the Website”), you agree to comply with and be bound by these Terms. If you do not agree with any part of these Terms, you may not use our services.
- Use of Services
Eligibility: You must be at least 18 years old or have parental or guardian consent to use our services. 1.2. Account: You are responsible for maintaining the confidentiality of your account information and for all activities under your account. 1.3. Prohibited Activities: You agree not to use the Website for unlawful activities, distribute harmful content, or infringe on intellectual property rights.
- Orders and Payments
Custom Orders: All embroidery and print-on-demand orders are subject to our approval. Custom designs must comply with copyright laws. 2.2. Pricing: All prices are listed in USD and are subject to change without prior notice. Taxes and shipping fees may apply. 2.3. Payment: Full payment is required at the time of order placement. We accept major credit cards and other payment methods specified on the Website. 2.4. Order Changes and Cancellations: Changes or cancellations must be requested within 24 hours of order placement. After this period, orders may be non-refundable.
- Production and Shipping
Production Time: Production timelines are estimates and may vary depending on order volume and complexity. 3.2. Shipping: We are not responsible for delays caused by third-party shipping providers. Shipping times and costs will be provided at checkout. 3.3. International Orders: Customers are responsible for any customs duties, taxes, or fees applicable in their country.
- Returns and Refunds
All content on the Website, including text, graphics, logos, and software, is the property of Stitch Gallery Texas or its licensors and protected by intellectual property laws. 5.2. Users retain rights to their submitted designs but grant Stitch Gallery Texas a non-exclusive, royalty-free license to use designs for order fulfillment.
- Limitation of Liability
Stitch Gallery Texas is not liable for any direct, indirect, incidental, or consequential damages arising from your use of the Website or services.
- Changes to Terms
We reserve the right to update or modify these Terms at any time without prior notice. Continued use of the Website constitutes acceptance of the updated Terms.
Eligibility: You must be at least 18 years old or have parental or guardian consent to use our services. 1.2. Account: You are responsible for maintaining the confidentiality of your account information and for all activities under your account. 1.3. Prohibited Activities: You agree not to use the Website for unlawful activities, distribute harmful content, or infringe on intellectual property rights.
- Orders and Payments
Custom Orders: All embroidery and print-on-demand orders are subject to our approval. Custom designs must comply with copyright laws. 2.2. Pricing: All prices are listed in USD and are subject to change without prior notice. Taxes and shipping fees may apply. 2.3. Payment: Full payment is required at the time of order placement. We accept major credit cards and other payment methods specified on the Website. 2.4. Order Changes and Cancellations: Changes or cancellations must be requested within 24 hours of order placement. After this period, orders may be non-refundable.
- Production and Shipping
Production Time: Production timelines are estimates and may vary depending on order volume and complexity. 3.2. Shipping: We are not responsible for delays caused by third-party shipping providers. Shipping times and costs will be provided at checkout. 3.3. International Orders: Customers are responsible for any customs duties, taxes, or fees applicable in their country.
Privacy & cookies
- Privacy Policy
Stitch Gallery Texas (“we,” “us,” “our”) values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our Website.
- Information We Collect
Personal Information: Name, email address, shipping address, phone number, and payment information when you place an order or create an account. 1.2. Non-Personal Information: Browser type, IP address, and browsing activity collected through cookies and similar technologies.
- How We Use Your Information
To process and fulfill your orders. 2.2. To communicate with you about orders, updates, and promotional offers. 2.3. To improve our Website and services.
- Sharing Your Information
Service Providers: We may share information with third-party providers for payment processing, shipping, and other operational purposes. 3.2. Legal Obligations: We may disclose information if required by law or to protect our rights.
- Cookies and Tracking Technologies
We use cookies to enhance your browsing experience. You can manage cookie preferences through your browser settings.
- Data Security
We implement reasonable security measures to protect your personal information from unauthorized access, disclosure, or misuse.
- Your Rights
Access and Correction: You may request access to or correction of your personal information. 6.2. Opt-Out: You can opt out of receiving promotional emails by following the unsubscribe instructions in our emails.
- Retention of Information
We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy or as required by law.